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Inclusion Services FAQs

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Frequently Asked Questions

The City of Santa Clarita Parks, Recreation and Community Services Department is committed to making reasonable efforts to ensure that its facilities, programs, and services are accessible by all people, including people with disabilities.



How do I determine if Inclusion is the right choice?

To assist and ensure success, individuals and/or the parent of a child are encouraged to observe the program and be prepared to discuss with staff the answers to these questions:

  • Does my child desire to be a part of this program?
  • Are they willing to participate?
  • Will my child be comfortable and function appropriately, with or without accommodations, in this environment?



What disabilities or special needs should I report when seeking an accommodation?

Anything that you think may have an effect on you or your child’s ability to participate in the program.  Medical conditions, physical disabilities/mobility impairments, developmental disabilities, or behavioral concerns are all things staff may need to know about.



Reasonable Accommodation

What is considered a reasonable accommodation?
  • An enhanced staff/participant ratio
  • Behavior Support Plan
  • Adapted Equipment



How are ADA (American’s with Disabilities Act) accommodations determined?

Based on information gathered from the Request Form and Participant Questionnaire, upon approval of Inclusion Services, a draft accommodation plan will be developed that details what will be provided through Inclusion Services.



Eligibility Requirements 

What are some of the basic eligibility requirements for Inclusion Services?

Requirements for inclusion in a program are the same as those for a person without a disability:

  • Meets age limits of program
  • Registration into program
  • Participants must  be willing to participate in group
  • Participants must be able to understand and follow  program rules and conduct themselves safely and appropriately within a group setting (if the behavior of the participant becomes unsafe for themselves or others they may be sent home, suspended, or expelled from program)



Are there limitations to Inclusion Services?

These accommodations are not provided:

  • Individualized therapy within a program
  • Exceptions to the City Code of Conduct and/or a program’s safety guidelines, rules and regulations, whether accommodations are made or not.*

* Programs are not required to accept individuals who would pose a direct threat to the health and safety to themselves or others or whose presence or necessary care would fundamentally alter the nature of the program.


Will staff provide personal care?

Staff can develop a formal restroom schedule and provide guidance.  Staff will also assist with the unwrapping or preparation of lunch. 



Is transportation provided to and from the program site?

The Recreation Division does not provide transportation to or from the home for programs. Participants must be signed in to program independently or by a parent/guardian. Some city programs have transportation to and from the program: 

  • Day Camp:  School buses are utilized for most camp field trips without air conditioning.  Buses will pick up and drop off participants at the camp location.
  • Excursions:  Buses will be utilized for trips and tours and in most cases with air conditioning.  Buses will pick up and drop off participants at a pre-determined location.



What happens if my child is having a bad day and needs some quiet time?

Programs can provide quiet areas for individuals needing some time to “cool down” and engage briefly in individual activities such as reading or drawing. A separate room is not available since most programs take place in a public park. In the event that the participant is not able to “cool down”, you will be asked to pick them up from the program.



Why do you request a copy of my child’s IEP (Individualized Education Plan) from school?

School IEP’s often times have recreational goals that help us understand the participant better. The information on an IEP helps us to provide the best inclusive service possible for that participant.



For additional information and/or questions, please contact Inclusion Services at (661) 290-2296 or email us at